Open Home Guidelines

Following recent changes announced regarding COVID-19, many states and territories are beginning to look to a life post-coronavirus – these will include easing the current restrictions on open homes and on-site auctions.

As the restrictions start to ease, here’s what you need to know as we transition from lockdown back to opening up our homes again – at a social distance of course.

Victoria, New South Wales, and Queensland will see open homes and on-site auctions held for the first time in nearly seven weeks. These will be undertaken with strict social distancing and hygiene measures still in place.

The COVID-19 world that we have all been exposed to over the past few months has brought about considerable change to our industry, and the easing of these restrictions will give the property industry a much needed boost, as we adapt to a somewhat social norm.

Whilst the adoption of digital technology brought about a ‘virtual’ change for our industry; sellers, buyers, and renters alike will now have the opportunity to sell, buy or rent in confidence, knowing that a property’s front door can once again be walked through.

“The lasting impression that comes with walking through a potential new home is something virtual technology will find difficult to replace. It is the ability to ‘touch and feel’ a house that truly makes it a home. This change will not only be well-received for our clients and prospective buyers and tenants, but also, for our economy” says CEO of Stockdale & Leggo, Anna Thomas.

As we open the doors again, it is important to note that whilst restrictions are being eased, these will be lifted slowly in phases to ensure we keep community safety front of mind.

Whilst we absolutely welcome these changes, our open homes and on-site auctions will still follow strict protocols currently place. A breakdown of these guidelines are below:


Please observe a minimum of 1.5 metre distance from person-to-person at all times while inspecting the property. If you are sick or unwell do not enter the property.

We also request you avoid attending an inspection if you:

  • Are feeling unwell or have developed flu-like symptoms;
  • Have recently returned from overseas travel;
  • Have been in contact, or living with anyone that has recently returned from overseas.


Please refrain from touching door, cupboard, and drawer handles. If you would to open a door or drawer please ask the team member on-site.


Please remove your shoes before entering the house to prevent spreading dirt and germs around the house.


Please refrain from touching doors, wall and surfaces as you inspect the property, including lights switches and tapware.

Despite the fact our homes are open again, we will be limiting the amount of people inspecting a property to 10 in line with Government restrictions, and we will be adopting a ‘one out, one in’ policy.

We encourage only registered bidders and visitors to properties, and we will be recording your attendance, ensuring we can trace back any COVID-19 outbreak should this occur as a result of opening or auctioning one of our homes.

At Stockdale & Leggo we are continuing to serve the needs of our customers, with a focus on ensuring our current vendors and buyers are well serviced throughout this period.

Stockdale & Leggo is here to support you and provide guidance through these times. If we can assist you with any of your property needs, please do not hesitate to get in touch.

We thank you for your understanding as we navigate through this period together.

For the most up-to-date information about COVID-19 restrictions and current regulations in place for real estate services, please visit your relevant state or territory government website.